	A/R Tracker™ Action Request Tracker
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Glossary

Accepted A/R	Status: Proposed owner has agreed to perform the A/R.
Anyone	Any person regardless of whether logged-in to or blocked from an A/R Tracker™ system.
AR, A/R	(Action Request) an item of work that a requestor asks an owner to perform for a customer.
Blocked	Person whose email address is included in a filter and is therefore not allowed to use some features of an A/R Tracker™ system.
Cancelled A/R	Status: Requestor removes a requested A/R before proposed owner replies to the A/R.
Closed A/R	Status: Customer agrees that the A/R completed by owner is finished.
Closed list	A/R list that requires a user to be a member to perform some functions.
Completed A/R	Status: Owner has finished the A/R; needs customer to agree and close the A/R.
Create	To make a new A/R, list, or user.
Customer	User for whom an A/R is to be performed (the requestor, by default).
Declined A/R	Status: Proposed owner will not perform the A/R.
Default	Value used for a field unless a user provides a value.
Deferred A/R	Status: Proposed owner neither accepts nor declines the A/R (and presumably will decide which to do later).
Field	Item of data provided by the user from a web page.
Filter	Series of email addresses that are blocked from using some features of an A/R Tracker™ system.
Guest	User who has not logged-in and therefore has limited privileges.
List	Collection of A/Rs with something in common (such as A/Rs for people on a given team). An A/R can belong to multiple lists. Members of a list receive information about A/Rs on that list.
ListAdmin	User who manages an A/R list (by default, user who created the list).
Logged-in	User who has signed on to an A/R Tracker™ system (and has provided the correct password if one is set). Allows use of any privileges associated with that user.
Manager	User who has subordinate employees.
Member	User who has signed up for a given A/R list.
Notification	Memo emailed to designated users.
Open A/R	Informal term for an A/R that has been accepted, but not yet closed.
Open list	A/R list that does not require a user to be a member to perform some functions.
Owner	User who is asked to perform an A/R.
Parameter	Data value provided to a web page as part of a URL.
Privileges	Restricted actions allowed to a logged-in user.
Proxy	User who has been granted A/R update rights by the owner.
Record	Series of fields for one entity (such as an A/R, a user, or a list) stored in a database table.
Reply	To respond to an A/R for which you are the proposed owner, by accepting, declining, or deferring your decision.
Report	List or tabular presentation of requested data; can be emailed to designated users.
Requested A/R	Status: Submitted by requestor, but proposed owner has not replied to the A/R.
Requestor	User who requests that a proposed owner perform an A/R for a customer.
Server	Computer system on which an A/R Tracker™ system can be installed.
Status	Whether an A/R is currently: requested, accepted, declined, deferred, transferred, completed, or closed.
SuperAdmin	(Super Administrator) User who manages an A/R Tracker™ system on a server.
Transferred A/R	Status: Owner can no longer perform this A/R, but has proposed a new owner who has not yet replied.
Update	To change information about an A/R, list, or user.
URL	(Universal Resource Locator) address of a web page.
User	Person who has been entered into an A/R Tracker™ system as any one or more of: customer, guest, ListAdmin, manager, member, owner, proxy, requestor, submittor, or SuperAdmin.

Last modified Monday, 02-Jul-2001 15:46:35 MDT

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A/R Tracker is a trademark of AR Tracker, LLC., P.O. Box 90564, Albuquerque, NM 87199-0564
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